Knowing how well your third parties perform is critical to the success of your business. Current vendor assessment processes are highly manual, cumbersome, inefficient and risky. The use of spreadsheet based questionnaires, email communications result in exchanges buried in historical piles, context loss for Q&A, no audit trails.

CENTRL provides the most advanced and flexible platform for aggregating your vendor data, automating your assessments and getting control over your vendor monitoring process.

Third Party Due Diligence and Onboarding

Third Party Due Diligence and Onboarding

Ongoing Risk Monitoring

Ongoing Risk Monitoring

Self Assessments

Self Assessments

Vendor Audits

Vendor Audits

Monitor Third Party Performance and Risk

Automate Third Party Due Diligence & Monitoring

  • Conduct Assessments, Audits, Due Diligence on all third parties
  • Upload your existing Excel or Word questionnaires or use industry standard templates like SIG.
  • Supports multiple types of answer types like Y/N, Open text, Multiple select.
  • Request documents within a questionnaire at the question level
  • Map controls areas to regulatory guidelines like COBIT, PCI, etc.
  • Publish questionnaires to multiple partners and track progress
Automate Third Party Due Diligence Monitoring

Aggregate SLAs, Metrics, Compliance and Other Documents

  • Request documents like metrics, financials, policies, etc. from third parties
  • Create request checklists or use pre seeded checklists like the OCC document list
  • Aggregate all documents and operational metrics from third parties in a central place
  • Search documents, share internally with other users
Aggregate Compliance and Other Documents

Provide Third Parties with a robust application to Respond

  • Provide your clients with an equally powerful application to respond to your request
  • Third parties get assignment and approval workflows
  • Third parties can collaborate internally, attach documents and track progress
Provide Third Parties with a Robust Application to Respond

Streamline Evaluation of Third Party Responses

  • Set up standard grading scale and weights at the section or question level
  • Assign sections or questions to internal teams for evaluation
  • Review responses, documents from third parties in a central place
  • Auto-evaluation of answers
  • Send clarifications/follow ups to third parties on responses
Streamline Evaluation of Third Party Responses

Manage Issues and Track Remediations

  • Identify and create Issues at question level
  • Capture all important details about an issue severity, recommendation, status, etc.
  • Collaborate with third parties and request updates from partners on issues
  • Track progress jointly with third parties
  • Route updated to relevant internal users
Manage Issues and Track Remediations

Analyze and Monitor Trends

  • Gain enterprise-wide visibility into for a third party
  • Compare third parties performance at a granular level Section/questions
  • Drill down from aggregate scores to the details
  • Map trends, slice and dice data on multiple dimensions
Analytics and Monitor Trends

Get a 360 degree View of Third Party data

  • Aggregate all third party related information, third party profile,  documents, assessment, issues in one place
  • View by product, across divisions and other attributes
  • Aggregate vendor metrics and SLA reports
  • Comprehensive enterprise-wide audit trails of all communications
360 Degree View of Third Party Data

Request a Demo